From the Blog

QBS: Activity 5 – Managing Improvement Efforts

by David M. Williams, Ph.D. In a recent blog post (here), I shared how Associates in Process Improvement transformed Dr. Deming’s theory of Organizations Viewed as a Production System into a five-part approach known as Quality as a Business Strategy. In this series, we’ll take a deeper look at each of the five activities including […]

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PDSA Exercises

Created by Dr. Williams to teach PDSA testing, time-series measurement, and collaboration, the Mr Potato Head PDSA exercise and Coin Spin PDSA exercise are used worldwide by the Institute for Healthcare Improvement, the Carnegie Foundation for the Advancement of Teaching, and improvement organizations across Health, Education, and Social Care. Free updated facilitator guides are now available.

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