Emergence of Social Media in Health Care

in Best Practices

Over the last year or so, we’ve seen a rapid emergence of the use of social media like Facebook and Twitter. We’ve also seen it become an interesting communication tool for businesses and real people to share ideas and information. It feels as if we are only beginning to see the potential of these relatively […]

Making the Improvement Journey More Accessible

in Best Practices, Process Improvement

This morning’s Faculty/Staff Mindwalk at the 21st Annual National Forum on Quality Improvement in Health Care, included an introduction of the IHI Improvement Map by Maureen Bisognano, Executuve VP and COO at IHI. The map is a free online resource for hospitals to sift through the best available knowledge on key process improvements to enhance […]