The Live Music Capitol of the World – Austin, Texas – has a different buzz downtown today. The convention center is filled with Texas’ volunteer and career emergency medical services caregivers. Held annually, the Texas EMS Conference rivals many national EMS conference events and draws industry leading faculty from across the country and caregivers from across the state.
Ernie Rodriquez, Director of EMS for Austin/Travis County EMS, has been a leader in advancing professional development for EMS leaders in the State. This year, he is joined by EMS leaders who strive to push EMS operations to the next level in a dedicated administration track. Dr. Dave Williams was invited to introduce the Model for Improvement – used throughout health care for process improvement – and share his experiences using the model with organizations across North America and Europe. The conference is always a great event and we welcome the opportunity to contribute.