John Erich, Associate Editor for EMS World, authored a feature article titled A New Face of Improvement: How the theories of the Institute for Healthcare Improvement are affecting patient care and EMS. The article featured David M. Williams, Ph.D. and IHI Executive Director Frank Federico, RPh. and describes some of the core concepts from the Science of Improvement. Erich profiles the Esther Project in Sweden and how it influenced the Caring for Maria project in U.S. at American Medical Response (AMR). You can read the full article online here.