Challenges of Improvement

in Health Care, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Don’t be fooled into thinking improvement is easy. It’s slow. It’s thoughtful and often complicated work. I don’t tell you that to dissuade you, but rather to reinforce the point that creating and sustaining meaningful change is […]

Video: Four Run Chart Rules

in Health Care, Measurement, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. So as we’re getting enough data, we have the ability to start using more sophisticated tools. And when we get 12 data points in a run chart, we can begin to use four rules to help us […]

The Elements of a Run Chart

in Health Care, Measurement, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. A run chart includes several elements. There’s a y-axis, that’s the one that goes up and down on the left hand side, and this shows what you’re actually measuring. This is what your data is about. Along […]

An Example of Using Data

in Measurement, Public Safety, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Here’s an example from an ambulance service. By contract, the service has to achieve a response time performance goal of 90%. So the board report shows the percentages on time each month. As long as the goal […]

How to Build Your Degree of Belief Over Time

in Health Care, Knowledge, PDSA, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. When we develop a change our degree of belief starts off slow, because we have limited knowledge to support our test and our predictions. As we do more testing and discover what works and what doesn’t, as […]

Tracking Data Over Time

in Health Care, Measurement, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. So we talked about data and collecting data, but how do we now convert data into something that we can visually see and enables us to build knowledge and learn. One of the simplest tools is to […]

Harnessing the Power of Data

in Health Care, Measurement, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. So very traditionally in almost every setting, whether it’s health care or education or business, people look at data all the time. But they don’t necessarily look at data in a way that’s helpful for understanding what’s […]

How to Use Data for Improvement

in Measurement, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. So, what is data? So what is data? Simply put, it’s information. It comes in many, many forms. It could be measurements, like measuring your body weight or measuring the size or the distance of something. It […]

Planning for Data Collection

in Measurement, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. So when you’re thinking about data, ask yourself, how do I get that data, and then how can I get just enough to learn. You also need to be thoughtful and intentional about the plan you develop […]