2020 New Year Review

in Uncategorized

By David M. Williams, PhD Photo: Marco Verch Happy New Year! The transition from one year to the next always feels like a great time to reset. The end of the year can be hectic as you wrap up work — preparing for the holidays and travel just add to the stress. For our house, […]

Tracking Project Progress

in Measurement, Tools & Methods

By David M. Williams, Ph.D. Improvement projects follow a trajectory from forming a team and chartering through achieving sustainable results. Whether leading a single project or monitoring a portfolio, having a strategy for gauging project progress is useful in identifying projects that are stuck and in supporting movement forward.  One useful tool the Institute for […]

Selecting an Ideal Improvement Project

in Tools & Methods

By David M. Williams, Ph.D. There are many types of activities that are labeled “projects,” but not all are “improvement projects” aimed at changing the underlying process or system to get a different measurable result. Other projects may not be ideal for a host of reasons. It’s common for novice improvers to have trouble picking […]