New Article – Leading Quality Across a System

in Education, Health Care, Leadership

The role of Chief Quality Officer (CQO) has emerged across North America and now globally over the last several years. No universal theory or professional development program existed to establish a foundation for the body of knowledge of what a CQO should include or how to lead quality across a complex health system. Dr. Williams […]

Dr. Williams Joins CommUnityCare Board of Directors

in Health Care, Leadership, Public Relations

On September 27, 2012 at the September Board of Directors Meeting of CommUnityCare, the board unanimously voted to invite David. M. Williams, Ph.D. to join the board. CommUnityCare is the Community Health Center System serving the City of Austin, TX. It is a Federally Qualified Health Center (FQHC), which represents a vital safety net in the […]

2013 Leadership Austin Essentials Class

in Leadership

Friday, September 14th, 2012, Leadership Austin launched the 2013 Essentials Class with an opening retreat at the T Bar M Resort in New Braunfels, TX. This opening 2-day retreat was the start of a nine month program. Leadership Austin describes the program as… Each year, 60 people representing the diversity of Central Texas are selected to participate […]

Leadership Austin at the UT Club

in Leadership

Last night, I had the pleasure of attending an event for Leadership Austin hosted at The University of Texas Club. Since 1979, Leadership Austin has been instrumental in helping Central Texans, from diverse backgrounds, discover and foster community leadership. Programs include topic focused monthly breakfast meetings, immersion experiences for people new to Austin, and extended cohorts focused on emerging leaders and […]

Google, Inc Studies Attributes of Their Best Leaders

in Leadership, Public Relations

Have you ever wondered what were the attributes of the best leaders? Statisticians at Google, Inc did as well. Enter “Project Oxygen”. So, the masters of data poured over multiple sources of information providing insight into the success factors within their organization and conducted hundreds of interviews. The results are eight rules and three pitfalls […]

Gallup CEO – The Next Evolution of Leadership

in Leadership, Public Relations

In an interview for the Gallup Management Journal, Jim Clifton, Chairman and CEO of Gallup, predicts the end of the Deming, Six Sigma, process improvement era. He describes process improvement as one of the big evolutions of leadership, but that it has reached its plateau as organizations have maximized efficiencies and have run out of […]

It’s Our Job

in Leadership

david m. williams (n.d.) on my iphone. As a power traveler, I fly a lot. Based in Texas, I often default to Southwest Airlines as my primary partner in air transportation. There are a lot of reasons to love Southwest: on time performance, short turn times, consistent service, great employees, and no nonsense policies.  On many […]