By David M. Williams, PhD “Improvement would be easy if it weren’t for all of the people involved.” — David M. Williams, PhD In the books we read or in the workshops where we learn, improvement can feel very matter of fact. Use tools like cause and effect diagrams or Pareto charts to […]
Why Should Leaders Support Building Improvement Capability?
in Building Capability, Leadership, VideosBy David M. Williams, PhD Interview with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d appreciate.
New Article – Leading Quality Across a System
in Education, Health Care, LeadershipThe role of Chief Quality Officer (CQO) has emerged across North America and now globally over the last several years. No universal theory or professional development program existed to establish a foundation for the body of knowledge of what a CQO should include or how to lead quality across a complex health system. Dr. Williams […]
Dr. Williams Joins CommUnityCare Board of Directors
in Health Care, Leadership, Public RelationsOn September 27, 2012 at the September Board of Directors Meeting of CommUnityCare, the board unanimously voted to invite David. M. Williams, Ph.D. to join the board. CommUnityCare is the Community Health Center System serving the City of Austin, TX. It is a Federally Qualified Health Center (FQHC), which represents a vital safety net in the […]
2013 Leadership Austin Essentials Class
in LeadershipFriday, September 14th, 2012, Leadership Austin launched the 2013 Essentials Class with an opening retreat at the T Bar M Resort in New Braunfels, TX. This opening 2-day retreat was the start of a nine month program. Leadership Austin describes the program as… Each year, 60 people representing the diversity of Central Texas are selected to participate […]
20 Day Challenge Day 9 & Leadership Austin 2013 Essential Class
in Leadership, Public RelationsTime begins – 8:06 — If you were following our social media over the weekend, you caught a great announcement. On Saturday, I received notice that I was accepted in the 2013 Essential Class at Leadership Austin. In addition to going swimming with my kids, it was definitely a highlight of the day. Leadership Austin […]
Leadership Austin at the UT Club
in LeadershipLast night, I had the pleasure of attending an event for Leadership Austin hosted at The University of Texas Club. Since 1979, Leadership Austin has been instrumental in helping Central Texans, from diverse backgrounds, discover and foster community leadership. Programs include topic focused monthly breakfast meetings, immersion experiences for people new to Austin, and extended cohorts focused on emerging leaders and […]
Google, Inc Studies Attributes of Their Best Leaders
in Leadership, Public RelationsHave you ever wondered what were the attributes of the best leaders? Statisticians at Google, Inc did as well. Enter “Project Oxygen”. So, the masters of data poured over multiple sources of information providing insight into the success factors within their organization and conducted hundreds of interviews. The results are eight rules and three pitfalls […]
Gallup CEO – The Next Evolution of Leadership
in Leadership, Public RelationsIn an interview for the Gallup Management Journal, Jim Clifton, Chairman and CEO of Gallup, predicts the end of the Deming, Six Sigma, process improvement era. He describes process improvement as one of the big evolutions of leadership, but that it has reached its plateau as organizations have maximized efficiencies and have run out of […]
It’s Our Job
in Leadershipdavid m. williams (n.d.) on my iphone. As a power traveler, I fly a lot. Based in Texas, I often default to Southwest Airlines as my primary partner in air transportation. There are a lot of reasons to love Southwest: on time performance, short turn times, consistent service, great employees, and no nonsense policies. On many […]