Tracking Project Progress

in Measurement, Tools & Methods

By David M. Williams, Ph.D. Improvement projects follow a trajectory from forming a team and chartering through achieving sustainable results. Whether leading a single project or monitoring a portfolio, having a strategy for gauging project progress is useful in identifying projects that are stuck and in supporting movement forward.  One useful tool the Institute for […]

Selecting an Ideal Improvement Project

in Tools & Methods

By David M. Williams, Ph.D. There are many types of activities that are labeled “projects,” but not all are “improvement projects” aimed at changing the underlying process or system to get a different measurable result. Other projects may not be ideal for a host of reasons. It’s common for novice improvers to have trouble picking […]

Video: Four Run Chart Rules

in Health Care, Measurement, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. So as we’re getting enough data, we have the ability to start using more sophisticated tools. And when we get 12 data points in a run chart, we can begin to use four rules to help us […]

The Elements of a Run Chart

in Health Care, Measurement, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. A run chart includes several elements. There’s a y-axis, that’s the one that goes up and down on the left hand side, and this shows what you’re actually measuring. This is what your data is about. Along […]

Scatter Plots

in Health Care, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Have you ever wondered about the relationship between two measures. For example, what happens to patient satisfaction when people have longer wait times? A scatter plot is a graphical tool used to examine the association between two […]

Pareto Charts

in Health Care, Tools & Methods, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Have you ever heard of the 80-20 rule? While its roots are in economics and process improvement, it’s found its way into popular culture. The basic idea is that with everything we are trying to improve, 80% […]

Histograms

in Health Care, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Understanding variation is one of the key lenses of our theory of improvement. As improvers, we aim to reduce the variation of process and create a process that achieves a certain level of reliability. One tool that […]

Stratification

in Health Care, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Frequently, when you look at a problem, you may have questions about various groupings within your data. For example, is there a difference between new staff members vs. experienced staff? Do we see a difference between shifts […]