Improvement Science and Implementation Science

in Research, Uncategorized

By David M. Williams, PhD As the use of the terms ‘Improvement Science’ or the ‘Science of Improvement’ have spread across health care and education, some ask how it differs or relates to Implementation Science? While implementation, and the study of it, could apply to any sector, it appears Implementation Science had its genesis in […]

The Opt In to My eMailing List Test

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For some time, I have been thinking about how to keep in touch with people in my professional world. I have tested using twitter and facebook accounts for DMWAustin and LinkedIn and am still learning of their value for me and to you all. I’ve also had a desire to develop an emailing list that […]

In search of electronic file naming conventions

in Uncategorized

Anyone who has worked with me has likely experienced my efforts to find some great file I want to share and then watch me struggle to easily retrieve it off my MacBook Air. As process focused as I am, I have been laxed in developing a good system for electronic file folder and file naming […]

Client Profile: AMR Northwest Great Lake’s Division

in Uncategorized

In addition to Caring for Maria, we also started work with the the AMR operations serving the Seattle, WA metro area. The General Manager, Gil Glass, is an up-and-coming EMS administrator who has lead major EMS systems including Kansas City, MO, Santa Clara County, CA, and now Seattle, WA. Gil and I have learned and […]

20 Day Challenge Day 20 – What I Learned

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On the first of August, I started a self-imposed 20 day blog challenge. My aim was to apply the 20 Day PDSA challenge I use with clients to learn about the process of blogging and how I can increase the quality of the content and the quantity of the postings. I also wanted to learn […]

20 Day Challenge Day 16 – Reaching Out to Strangers

in Uncategorized

Years ago, a dear friend of mine wanted to apply to Physician Assistant programs. She had a non-medical related bachelors and was working as an EMT for an urban 911 organization to gain experience. She felt she needed a physician recommendation to complement her application. I suggested she ask her medical director for a recommendation. […]

20 Day Challenge Day 14 – Email Marketing

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Part of running a business includes marketing. Many small businesses have a limited budget for fancy marketing strategies. It’s tough and expensive to create and produce slick materials and advertise to your target audience. Don’t get me started at the idea of cold calling. With the rapid growth of the Internet, email and social media […]

20 Day Challenge Day 13 – The Role of Failure

in Uncategorized

If you’ve been following along, you will note there was no post on day 12. It was the first failure in my 20 day challenge to post on every business day. So, what happened? I returned late Wednesday night from Seattle and hit the sack only to wake up early Thursday morning with kiddos. I […]

20 Day Challenge Day 10 & Ambitious Aims

in Uncategorized

Almost four years ago, I wrote a blog post about creating aim statements. You can read the post here. Developing aim statements is a key part of my work with teams. It helps answer the question: What are you trying to accomplish? Aim statements are not always easy to create and frequently the predicted amount […]