Announcing a Collaboration – Washko & Associates

in In The News, Medic Care Systems, Work

Washko & Associates is the leading expert EMS system consulting practice providing evidence-based, pragmatic, and results oriented consulting services. The firm works with organizations and communities to deeply assess and understand their EMS systems current state, defined gaps in process and performance, and then works with local leaders to reduce or close those gaps. I’m […]

In search of electronic file naming conventions

in Best Practices, Other Stuff, Work

Anyone who has worked with me has likely experienced my efforts to find some great file I want to share and then watch me struggle to easily retrieve it off my MacBook Air. As process focused as I am, I have been laxed in developing a good system for electronic file folder and file naming […]

NHS South West Improvement Profiled at IHI Forum

in health care, In The News, Measurement, Process Improvement, Work

Each year, at the Institute for Healthcare Improvement National Forum in Orlando, FL, project results from across the IHI portfolio are profiled in the annual progress report. This year, one of those projects was the NHS Improvement collaboratives in the South West of England. The run chart above reflects a 7% reduction in Hospital Standardised […]

Innovative Model to Improve Medic Care Systems

in Best Practices, health care, Medic Care Systems, Work

Before I transitioned my practice to improvement advising many years ago, I worked as an expert consultant to the Ambulance Service industry. Primarily, that included auditing community EMS systems, writing detailed reports, and making recommendations on service improvement. Over time, this approach became unsatisfying because it focused on subject matter expert opinions and poorly leveraged the […]

HRET Hospital Engagement Network – Orlando, FL

in Work

July 11-12, 2012 I had the pleasure of joining my Institute for Healthcare Improvement (IHI) colleagues in the hotel above the Orlando Airport (MCO) for Wave 1 of the Hospital Engagement Network; a program led by the Health Research & Educational Trust (HRET), an affiliate of the American Hospital Association (AHA) through an award by the […]