Applying improvement science in an organization requires learning about key theories and tools not found in traditional organizational training or academic preparation. Team members may have limited experience in improvement methods and theories or come with exposure to training in various approaches to improvement. Leaders and team members benefit from a uniform curriculum to enable working collaboratively and through the same lens.

Improvement Training Integrated into the Work

Improvement training can occur at stages along the improvement journey:

  • Initial Training – introduces learners to the core theories underlying improvement work and provides didactic and experiential development aimed at key skills and methods including planning for improvement, rapid cycle testing, and measurement.
  • Interval Training – adds new skills and methods that build on the initial training and support enhancing learners’ capacity to engage effectively in improvement work.
  • Just-In-Time Training – addresses topics specific to the work and content that arise in real time.

Standalone Training

DMWAustin provides customized and packaged training programs to organizations for professional development. Topics and duration are adaptable to achieve your aim and may include a mixed approach of delivery methods.

Delivery Methods

DMWAustin is experienced at developing and delivering training modules to diverse audiences. A blended approach includes face-to-face learning sessions, virtual classrooms, and produced online learning content. Educational programming and methods are co-created with client leadership and match the needs of the work.

Sample Teaching Clients

Institute for Healthcare Improvement

IHI Open School

The George Washington University – School of Medicine and Health Sciences

St. Edward’s University

Carnegie Foundation for the Advancement of Teaching

Rockhurst University – Helzberg School of Management

Excellus Health Plan, Inc

National Health Service – Southwest Strategic Health Authority

Catholic Health Partners

Mission Health System

Seton Healthcare Family

Tennessee Center for Patient Safety

Hospitais da Universidade de Coimbra

National Aeronautics and Space Administration (NASA)

Lifeguard Transportation Services, Inc

Regional Emergency Medical Services Authority

Coalition of Advanced Emergency Medical Systems