Client Profile – ESO Solutions, Austin, TX

in Uncategorized

ESO Solutions is an Austin-based software as a service company serving the public safety community. The company started with an electronic medical record for ambulance service, but has grown to include fire service reporting, health data exchange, and a host of administrative data and reporting management solutions. ESO Solutions grew rapidly in the ambulance EMR […]

Donate Yourself & Make a Big Differance

in Health Care

As a recovering paramedic and one who has worked as a caregiver, administrator, and advisor to health care organizations, I have a vested interest in improving health. A number of years ago, I explored how I wished to give back to my community, but there were so many worthy organizations and rewarding causes for which […]

The Deming Dive

in Uncategorized

I’m a continuous student. I learn through doing and through reading about ideas presented from various perspectives. As part of my ongoing development in the science of improvement I have been selecting readings from the recommend reading list of my mentors  and friends at Associates in Process Improvement (API). You can find the complete list […]

The Annual Review

in Uncategorized

The start of a New Year is a natural place for reflection of year’s past and for planning going forward. I’m a firm believer that one should avoid autopilot living at all costs or, as Ferris Bueller said, “Life moves pretty fast. If you don’t stop and look around once in a while, you could […]