20 Day Challenge Day 8 – Outsourcing & Value of Your Time

in Uncategorized

Timer 4:25 — Recently, I have had several conversations with talented professionals who have either left a position or are in the process of exiting. The primary reason for their departure…not feeling valued. Not being valued for their contribution (i.e., recognition and compensation) or for their time and talents (i.e., having to do tasks not […]

20 Day Challenge Day 7 – Note Taking Methods

in Uncategorized

Timer Begins -21:35 — There are many important skills in life or professionally that no one ever teaches you, but can make a difference in your effectiveness. Time management is one. Running a meeting another. And, one I’ve been thinking a lot about is the art of note taking. Here are some of the things […]

20 Day Challenge Day 6 – Planning for Improvement

in Uncategorized

Timer started. — Recently I posted about a client of mine who applied for and was awarded an Innovation Grant from the Centers for Medicare and Medicad Services (CMS). You can read about their project here. The CMS Center for Medicare & Medicaid Services Innovations is one of the great legacy programs initiated by Donald Berwick, MD during his – far […]

20 Day Challenge Day 4 & Blogs

in Uncategorized

It’s Monday morning and I’m back in Austin, TX. On the first 3 days of the challenge, I was tackling posting while on the road at the end of the day, so today I’m home and taking a stab at doing a post first thing in the morning. According to the source of all web […]

20 Day Challenge Day 3 – The First Draft

in Uncategorized

Anyone who has worked with me lately is familiar with an idea that I am promoting widely…getting to a first draft. After many years of graduate school and professional practice, I have had to write 1000s of pages of reports, articles, proposals, and a dissertation. If you’ve done a lot a writing (or even a […]

20 Day Challenge Begins Now

in Uncategorized

A critical lens of Deming’s System of Profound Knowledge is knowledge of psychology, which involves concepts of human behavior. In improvement and change, we are frequently faced with the need to change behavior and increase our knowledge. How might we do that? One way to enhance behavior change, or at least learning about what it’ll […]

HRET Hospital Engagement Network – Orlando, FL

in Uncategorized

July 11-12, 2012 I had the pleasure of joining my Institute for Healthcare Improvement (IHI) colleagues in the hotel above the Orlando Airport (MCO) for Wave 1 of the Hospital Engagement Network; a program led by the Health Research & Educational Trust (HRET), an affiliate of the American Hospital Association (AHA) through an award by the […]

It Is Not The Critic

in Uncategorized

It is Not the Critic It is not the critic who counts, nor the man who points out how the strong man stumbled, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and […]

Standardized Symbols – Laundry Care Labels

in Uncategorized

  Have you ever paid attention to the labels on your clothes? Every garment you own comes with a care label: dry clean only, wash cold, tumble dry, etc. It’s there as a guide, aimed to help you clean your clothing properly and not do something that might shrink, damage, or alter it. I’ve done all three! […]

2012 TEDxAustin Reflections

in Uncategorized

Yesterday, I had the pleasure of being part of the 2012 TEDxAustin – Beyond Measure. This was the second year in a row that I was lucky enough to be invited to be part of this exciting community. You can read my summary from last year here. This year’s event, much like last year’s, did […]